✅ General Questions
Q: What services do you offer?
A: We provide a wide range of cleaning services, including:
Regular house cleaning
Deep cleaning
Move-in/move-out cleaning
Villa and Apartment Cleaning
Office and commercial cleaning
Baby sitting
Custom cleaning based on your needs
Q: Are you licensed and insured?
A: Yes, we are fully licensed and insured. This ensures peace of mind for you and protection for your property.
Q: How do I book a cleaning service?
A: You can book online through our website, call us directly, or send us an email. Our booking process is quick and hassle-free.
Q: What areas do you serve?
A: We cover most of Dubai, including:
Downtown, Marina, JVC, JLT, Business Bay, Al Barsha, Palm Jumeirah, and more. If you’re unsure, contact us to confirm service availability in your area.
💲 Pricing and Payment
Q: How much do your cleaning services cost?
A: Our rates are competitive and vary based on the type of service, size of the property, and cleaning duration. You can get an instant quote on our website or by contacting us directly.
Q: What forms of payment do you accept?
A: We accept:
Cash
Credit/Debit cards
Bank transfer
Online payment links
📅 Scheduling and Availability
Q: How far in advance should I book?
A: We recommend booking 24–48 hours in advance, especially during weekends. However, same-day bookings may be available — contact us to check.
Q: Can I reschedule or cancel a cleaning?
A: Yes, you can reschedule or cancel free of charge with at least 24 hours’ notice. Last-minute cancellations may be subject to a small fee.
🧽 During Cleaning and request
Q: Do I need to be home during the cleaning?
A: No — many clients provide access via reception, building security, or key handover. You’re welcome to stay or go about your day; we’ll handle everything.
Q: Do you bring your own cleaning supplies and equipment?
A: Yes! Our team comes fully equipped with high-quality cleaning supplies. If you prefer we use your products or equipment, just let us know in advance.
Q: How long does a typical cleaning take?
A: It depends on the size and condition of the property. Example:
Studio/1-bedroom: 2–3 hours
2–3 bedrooms: 3–4+ hours
We’ll provide a more accurate time estimate when you book.
Q: Can I request the same cleaner each time?
A: Absolutely! For recurring clients, we do our best to assign the same trusted cleaner for consistency.